Quick ITIL Implementation for Less
The Information Technology Infrastructure Library (ITIL) has become the most widely adopted and comprehensive set of best practices and standards in the industry. Most professionals see ITIL as a way to increase IT efficiency and a means to build better processes and procedures. Still, despite wide adoption of the concept of ITIL best practices, actual ITIL implementation has been slow because of the additional cost and resources for deployment and verification.
Both IT departments and organizational executives are urging IT managers to adopt the ITIL best practices. Infoblox is uniquely positioned to help organizations implement ITIL management and standards with minimum preparation and investment. Our solutions provide automation, expertise and analysis so that organizations can reap the benefits of ITIL implementation without the high cost and wasted time of manual realization.
Within the ITIL best practice requirements, Infoblox helps achieve problem management, incident management, change management, availability, IT service continuity, configuration, reporting, and change workflow—just to name a few. Over 5,000 of the world’s top organizations have embraced Infoblox ITIL implementation to move ahead and stay competitive.
Challenges
The impact of ITIL best practices on the network infrastructure
ITIL is very similar to other standards and best practices such as PCI DSS, HIPAA, NSA, DISA or others, in the approach to build and maintain a secure and productive network infrastructure. IT teams often overlook the continuous improvement aspect because they consider ITIL adoption a one-time process, when in actuality it requires on-going support and management to be successful. The good news is on-going management will reduce support requirements as things maintain and improve over time. The Infoblox solutions make it easy to follow the five-step process. Infoblox allows you to:
- Easily define standards - IT teams must understand and define the pertinent internal or external standards and the impact on the network infrastructure
- Deploy standards - Since standards are unique and have different requirements, different devices will have different policies, so the IT team must assign the right policies to the right devices
- Provide proactive monitoring - The first configuration is normally correct, but modifications over time often cause violations, so organizations must continuously monitor settings against ITIL process standards
- Take action with fast remediation - If there is a violation, correcting the problem right away provides more value and security instead of waiting until the yearly audit
- Produce automated and built-in reports - External mandates require audits and proof of compliance, which can be time consuming for IT organizations
Infoblox Solutions
For organizations implementing ITIL or other standards, Infoblox provides the expertise, monitoring and ITIL management requirements to ensure a successful ITIL implementation. With embedded automation, intelligence, proactive monitoring and pre-built reporting, Infoblox provides fast time to value for both internal best practices and external ITIL compliance mandates. Now IT teams can focus on other critical aspects instead of tedious tasks of collecting, analyzing and tabulating data.
A key component of the ITIL process and other compliance standards is proving control and detailed auditing capabilities. With user-defined roles and detailed tracking across network change, DNS, DHCP and IP address management, users can verify the proper procedures and management in one place to show control for any audit requirements.
Key Infoblox capabilities
- Supports key ITIL framework elements: problem management, incident management, change management, availability, IT service continuity, configuration baseline, and reporting
- Embedded expertise - The ITIL standards and rules are embedded, which eliminates the need for in-house compliance expertise
- Ease of deployment - A simple interface quickly assigns pre-defined and/or custom policies to a single device, range of devices or entire network with a few clicks of the mouse
- Proactive monitoring - By monitoring current settings with compliance standards, any rule or policy violation triggers an issue alert with detailed cause analysis
- Remediation - When there is a violation, users can quickly schedule a job, run a command or use auto-remediation options to return the device to policy
- Reporting - One-click reporting reduces the time and effort to prove compliance for internal executives or external auditors
- Control – User-defined roles and responsibilities ensure proper procedures are set and followed for security purposes
- Tracking and auditing - Detailed analysis, tracking and logging are automated to monitor and isolate planned or unplanned activities across the network infrastructure
Demos & Resources
See the power of network automation and control in action
Since every network environment is unique, the best way to see the power of the Infoblox solutions is to request a one-on-one, interactive demo. Our experts will discuss your current requirements and future needs, and tailor the presentation to cover the aspects most critical to you.
Additional resources
- Overviews: Summaries of Infoblox and our solutions
- Data Sheets: In-depth descriptions of the Infoblox solutions, product lines, services and maintenance
- Case Studies: Real-world success stories from Infoblox customers
- White Papers: Business-level overviews and best practices in network services and network infrastructure management
- Solution/Tech Notes: Detailed technical discussions and instructions on network integration and specific applications
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